itSMF Canada News & Update

Digital Sovereignty - Download

Christian — Wed, 04 Jun 2025 12:02:21 GMT

The PDF of the deck is available for download in the members only section here.

itSMF International 2025 EGM Summary

Christian — Tue, 01 Apr 2025 12:21:20 GMT

Please find the EGM meeting summary here (members only).

itSMF International 2024 AGM Summary

Christian — Sun, 23 Mar 2025 17:26:56 GMT

Summary of the 2024 itSMF International AGM meeting minutes (members only).

Service Level Management Presentation

Christian — Mon, 12 Feb 2024 23:30:40 GMT

A PDF of the presentation "Service Level Management: The Practical" by Paul Golden and Tim LeBlanc is now available in the members' section.

Open for Everyone

Christian — Wed, 10 May 2023 23:16:39 GMT

Our May breakfast event is open for everyone - members and non-members at no costs. Join us for an exciting Panel discussion about all things CMDB!

Planning for Gold: Configuration Management Realities

2021 PDD ITSM - Building for the Future

Christian — Mon, 04 Oct 2021 03:23:11 GMT

The event details for the 2021 Professional Development and Educational Workshop Days are now online and will be frequently updated.

Please find the Event Page here.

Presentation available: Nicole Conboy - Evolving the SMO @ Compugen

Christian — Fri, 18 Jun 2021 16:09:12 GMT

Members can access and download a PDF copy here at this link.

Can Service Request Management boldly go where no one has gone before?

Christian — Wed, 26 May 2021 22:36:43 GMT

Our sister organization itSMF Slovakia is extending an invite for their June 3rd event:

Can Service Request Management boldly go where no one has gone before?

For details and registration please follow this link.

Softcopy available: Digital Service Delivery in Nova Scotia

Christian — Thu, 11 Feb 2021 13:43:37 GMT

** Members only**

Please find a PDF soft copy of Tracy's presentation "Digital Service Delivery in Nova Scotia" for download here.

Softcopy available: Five Critical Factors of Organizational Change Management Success

Christian — Thu, 17 Dec 2020 20:50:26 GMT

** Members only**

Please find a PDF soft copy of Dorothy Milburn-Smith's presentation deck "Five Critical Factors of Organizational Change Management Success" for down here.

Softcopy available: The End of Troll Management

itSMF Canada — Sun, 09 Aug 2020 23:41:07 GMT

** Members only**

Please find a PDF soft copy of Stefan Dumas' presentation deck "The End of Troll Management" for down here.