Alberta Calgary - “ITIL 4” – That’s Right…. Not V4, Just ITIL 4!

Topic Summary:

But but...

• Wait! What? There’s a new ITIL?
• What has changed?
• Why?
• What about my ITIL V3 certifications?
• When will it be available?
• Does this mean I’m not an ITIL Expert anymore?
• My company has trained soooo many people in V3…. can they bridge over?
• Should I even jump on this train?
• What’s the best whine to pair with ITIL 4?

Curious about the new release of ITIL?  Join itSMF and John Krogh of Value Shepherd to get answers to these questions, and more.

Presenter: John kROGH

John is a sought-after speaker, trainer and coach with a focus on Value Optimization. His unique approach for optimizing the value of IT Investments involves the coordination of the organizations Value Management, Business Relationship Management and IT Service Management capabilities.

John has over 25 years of comprehensive experience in these disciplines and has been sharing this experience through executive coaching and mentoring since 2007 throughout North America.

Schedule:

• Registration and Breakfast - 7:00 - 8:00 AM
• Presentation - 8:00 - 9:05 AM
• Questions and Close - 9:05 - 9:30 AM

Discounted parking is available for those who attend the event & park at Bow Valley Square underground parking. Please see registration desk for your discounted parking ticket

Thank you to Our Branch Sponsors: